There are two pieces of important practice news we wanted to share with you:
Firstly, the practice are aware of the challenges faced by our reception staff and patients between 1pm and 2pm in particular, when patients are requesting an afternoon appointment. Staff and patients have told us they want us to improve this situation and have suggested that the practice release all appointments at 8am only.
We are pleased to say that we have taken this on board and will now implement this, meaning appointments will no longer be released at 2pm, as they will all be available from 8am.
We ask that patients book online where possible and only phone or attend the surgery to book an appointment where necessary. Please note that patients will continue to be directed to the most appropriate provision to meet their needs.
We will implement this new arrangement from 23 June