Categories

Feedback

You can leave feedback via the Friends and Family Test.

We discuss all of your comments in detail at a monthly meeting. Based on your feedback, we make changes whenever we can. We welcome any constructive suggestions for ways to improve our service. Positive comments really help to boost the morale of our team. Our work often places great demands on us, and we are very grateful for your words of encouragement. We also have a suggestion box in reception.

Please leave any feedback you wish to make public on our NHS Choices website.

Our Care Quality Commission report can be viewed here.

Our GP Survey Results can be found here.

We participate in the QOF (Quality and Outcomes Framework) and our results can be found here.

Complaints

If you would like to make a complaint, please follow the procedure in this document: