We would like to share some of the feedback we have recently received:
“Dr Patel was my doctor and I came away feeling like I had been listened to, all of my questions had been answered and feel much better in myself as a result. He took the time to understand my problems and was very approachable in the appointment. I am very happy. Thank you so much.”
“Fahra (the pharmacist) is great! She spends time speaking with me and walking alongside. Love her patience and understanding of my needs.”
“With regards to my most recent appointment, Dr Newton – Ede was excellent. I had a telephone appointment, I received the call earlier than expected. Dr Newton – Ede listened to my concerns, explained various options, and was very helpful and professional. “
“Christine Crofts was amazing today! She took time to check my travel vaccination requirements for each of the four countries I’m visiting and offered me extra advice (Plus was extra gentle when giving me the 3 injections needed) :)”
“Wonderful, seemless customer service. Angela was a dream receptionist at the Doctor’s surgery – so happy and upbeat, nothing was too much trouble for her. Wonderful.”
“Susan, excellent, always get my bloods out when even the hospital can’t. Love this woman. “
“Seen on time, plus courteous consultation, all of which promotes a feeling of confidence in my GP surgery. This applies also to my earlier consultation with Andrew Smith on 11 July, physician associate, excellent in every way. Thank you. “
“Amanda’s been so patient when I’ve asked for a number of different services. What a credit to the team.”
“I have monthly injections with Deborah Capper – I’ve had the same injections at The Women’s Hospital and come away with severe bruising and pain that can last weeks. Deborah is extremely kind, friendly and professional. I barely feel the injections and have minimal side effects. Deborah makes my appointment and orders the medicine for the following month. This means such a lot to me, it’s so reassuring to feel that someone cares.”
“Katie is very great at what she does because she doesn’t mess about and gets the job done. Very friendly and calm too. “
“I am very pleased with the nurse Paula she did blood test and ECG for me. She’s not only very professional and knowledgeable but also very patient and kind. “